Complete Support for Your Aquaculture Success

We go beyond equipment supply. From initial consultation to ongoing technical assistance, our expert team supports your marine, land-based, and freshwater aquaculture operations at every stage.
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End-to-End Support Services

Baoyufeng is a professional aquaculture equipment manufacturer and solution provider dedicated to building reliable, efficient, and sustainable fish farming systems worldwide.
With a strong R&D-driven mindset, we focus not only on supplying equipment, but on helping clients design the right system for real farming conditions—not over-designed, not under-sized.

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Pre-Sales Consultation

Make informed decisions before your investment

Site Assessment & Feasibility Analysis
Before you invest, we help you evaluate whether your project is viable. Our technical team analyzes your site conditions, water source quality, climate factors, and local regulations to identify potential challenges and opportunities.
What we assess:
  • Water source quality
  • Environmental conditions
  • Regulatory compliance
  • Land/water characteristics
  • Infrastructure requirements
Custom System Design
Every aquaculture operation is unique. We design customized systems based on your specific requirements, including target species, production capacity, available space, and budget constraints.
Our design service includes:
  • Equipment selection
  • Capacity planning
  • System layout & flow
  • Energy optimization
Species-Specific Technical Consultation
Specialized targeted advice for: Shrimp (Vannamei, Monodon), Finfish (Tilapia, Catfish, Sea Bass, Grouper, Salmon, Trout), Shellfish (Abalone, Oyster, Mussel).
Investment Analysis & ROI Projection
Realistic production estimates, operational cost analysis, and return on investment projections.

Training & Education

Empower your team with professional knowledge
Online Training Programs
Access our comprehensive video training library anytime. Covers operation, maintenance, water quality, and troubleshooting.
On-Site Technical Training
Hands-on training by our engineers at your facility ensuring safe and efficient operation.
Technical Documentation
Manuals, maintenance guides, spare parts catalogs, and quick reference cards in multiple languages.

Installation & Commissioning

Ensure proper setup for optimal performance
Remote Installation Guidance

Step-by-step video instructions, real-time video call assistance, and system verification.

On-Site Installation Service
Complete system installation, electrical/plumbing connections, and performance verification.
Commissioning & Startup
Component function verification, system calibration, and operator training during startup.

After-Sales Service & Support

Reliable support throughout your equipment lifecycle

24/7 Technical Support

Reach us by phone, email, WhatsApp, or video call. Commitments: 4h email response, immediate urgent support.

Spare Parts Supply

Comprehensive inventory with global logistics. 48-hour shipping for standard parts.

Warranty & Maintenance

Standard manufacturer warranty on major equipment. Preventive maintenance programs available.

Specialized Technical Support

Marine Aquaculture
Cage Farming & Coastal Pond Systems
  • Mooring & Feeding setup
  • Net cleaning equipment
  • Seawater intake treatment
Species: Shrimp, Sea Bass, Grouper, Snapper, Abalone…
Land-Based RAS
Water Treatment & Control
  • Bio-filtration (MBBR)
  • UV & Ozone systems
  • Automation & Alerts
Apps: Indoor Shrimp, Salmon Smolt, Tilapia, Eel…
Freshwater Support
Pond & Intensive Tank Systems
  • Aerator selection
  • Raceway configuration
  • Solids removal
Species: Tilapia, Catfish, Carp, Trout, Bass…

Technical Expertise Areas

Water Quality
Aeration
Feeding Systems
Biosecurity
Smart Monitoring

Global Service Network

No matter where your farm is located, our support reaches you. We have built a global service network to ensure timely assistance worldwide. Multilingual support in English, Chinese, Spanish, Arabic, and French.

4 Hours

Email Response

48-72 Hours

Spare Parts Ship

7-14 Days

On-site Arrange

24/7

Critical Emergency

Marine Aquaculture
  • Asia Pacific: HQ support + Regional partners
  • Middle East & Africa: Dedicated regional support
  • Europe: Partner network coverage
  • Americas: Authorized representatives

Frequently Asked Questions

How do I get technical support after purchasing equipment?

Reach our team via phone, email, WhatsApp, or video call. For routine questions, email customer@baoyufeng.com. Urgent hotline available 24/7.

Do you provide on-site installation services?
Yes, we offer worldwide on-site installation and commissioning, including system integration and operator training.
How quickly can you deliver spare parts?
Standard parts ship within 48 hours. International delivery typically takes 5-10 business days. Express options available.

Ready to Get Started?

Whether you are planning a new aquaculture project or need support for existing operations, our team is ready to help. Contact us today for a free consultation.

Sales Team

Customer Service

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