FAQs

You will find solutions to frequent technical issues. We provide clear information about product specifications. The answers are based on our technical team’s experience.

I. Company & Ordering

Q1: Do you offer customized solutions or standard products?
We provide both. Full customization is available for tanks, filters, fish toilets, skimmers, pipelines, and complete RAS system design.
Q2: What information is required for quotation?
We need: species, target biomass, farming model, water source, land area, power supply, and budget range.

II. Materials & Durability

Q3: What materials do your systems use?
HDPE, food-grade PP, and 304/316L stainless steel (for marine corrosion resistance).
Q4: How long is the product lifespan?
8–20 years depending on material and application environment.

III. Installation & After-sales

Q5: Do you provide installation services?
Yes. We offer on-site installation or remote guidance.
Q6: Is installation free?
Not free; depends on country, project scale, and team size.
Q7: Do you offer long-term after-sales service?
Yes. Warranty + spare parts + online support.

IV. RAS Equipment

1. Protein Skimmer

Q8: What does a protein skimmer do?

Removes dissolved organics, small particles, and foam.

2. Fish Toilet（Bottom Drain）

Q9: Will it leak?
No. Molded PP structure + water-tight sealing.
Q10: Does it need electricity?

No. Gravity-based operation.

3. Feeding Machine

Q11: Does it clog easily?
No. Air-blowing system suitable for 0.3–16 mm feed.
Q12: Feed crushing rate?
<1%.
Q13: Can I control it by mobile phone?
Yes — App / Web / Pad supported.

V. Full RAS System

Q14: What equipment is included in a complete RAS system?
Based on your provided diagram：
  • PP Fish pond
  • Microfilter
  • Vertical sedimentation
  • Protein skimmer
  • CO₂ stripping
  • Biofilters (primary, secondary, tertiary)
  • Ozone generator
  • Aeration & oxygenation
  • UV sterilizer
  • Pump sump
  • Monitoring system
Q15: What is the required biofilter size?
Based on feeding rate, species, ammonia load, and turnover rate.

VI. Technical Questions

Q16: Can your system support seawater?
Yes. Materials are corrosion-resistant.
Q17: What happens during power failure?
We provide emergency oxygen + alarms + backup aeration design.
Q18: What is the energy consumption?
Depends on project scale; main loads are pumps, blowers, oxygen generators, UV, ozone.

VII. Deep-Sea Cages

Q19: Can HDPE cages withstand strong waves?
Yes. Designed for 2–4 m waves; typhoon reinforcement optional.
Q20: What species can be farmed offshore?
Salmon, seabass, grouper, cobia, yellowtail, etc.

VIII. Payment & Delivery

Q21: What are your payment terms?
T/T、L/C at sight、CAD.
Q22: Delivery time?
The fastest delivery date is determined based on the project size.

Request a Quote